INTRODUCTION
Watson Plumbing (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://watsonplumbinginc.com/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
TERMS & CONDITIONS
BRAND NAME: Watson Plumbing, Inc.
TYPES OF MESSAGES SENT: 1.) Messages about or in response to your requests
2.) Messages as necessary to update and follow up on customers’ active, upcoming or suggested work.
MESSAGE FREQUENCY: Message frequency may vary
CUSTOMER CARE INFORMATION: See below for details
OPT-OUT INSTRUCTIONS: See below for details
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Communicate with you about your plumbing projects or on going project updates for the same.
- Email you regarding your account or order.
- Enable user-to-user communications.
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Respond to product and customer service requests.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Online Postings
When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
THIRD-PARTY WEBSITES
The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy. Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.
CALL TO ACTION (CTA) & OPTIONS REGARDING YOUR INFORMATION
Emails and Communications
We do not mass collect data or have you manually input your information somewhere in order to receive project updates. We utilize your information in order to communicate with you about your customer account, on going projects, locations and associated scheduling and updates concerning the same. Upon scheduling your work with us the first time we will ask your preferred phone number for communication and email address. We will be enter this information into our system for communication concerning your ongoing plumbing needs. If the number you have given to us is a cellular number we may utilize text messaging to this number “message and data rates may apply.”. You can opt out of these messages upon initial call request or by texting a response of STOP at any time
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
- Contacting us using the contact information provided on this site or calling 903-534-5663
- Texting STOP to 903-534-5663. After receiving your STOP message you will be sent no further messages from our company.
Messaging Frequency
We only message as necessary to update and follow up on customers’ active, upcoming or suggested work.
You agree to receive informational messages (appointment reminders, account notifications, etc.) from Watson Plumbing, Inc.. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at admin@watsonplumbinginc.com. You can opt out at any time by replying STOP to 903-534-5663. After receiving your STOP message you will be sent no further messages from our company.
Sharing or Selling Customer Data
We do not share, sell, or rent customer data.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP to 903-534-5663. After receiving your STOP message you will be sent no further messages from our company.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
WATSON PLUMBING, INC.
13097 State HWY 31W
Tyler, TX 75709
Phone: (903) 534-5663
Email: admin@watsonplumbinginc.com